Delivery Information
For security reasons the Products purchased via the website will be sent to the address indicated on the credit card, unless indicated otherwise by the customer. Upon delivery, an adult over 18 years should be present to sign the delivery documents. Deliveries can not be delivered to PO Boxes, these orders will not be processed. 
For each order made on the site, ROYAUMS shall invoice the products via e-mail or by registered mail to the customer. The content of the invoice will be based on information provided by the customer at the time of the order. Once the invoice is issued, no further changes can be made. The shipping and delivery costs are the responsibility of the customer and are clearly indicated on the online form. The shipping and delivery expenses will be depending on the location and the nature of the requested shipping method.All products are sent via TNT or any other courier company (hereinafter "courier company") and will be sent the day after the workday on which the availability of the product is confirmed and the amount of the order is debited. The order is sent between Monday and Friday, excluding local and national holidays and public holidays.
 ROYAUMS can not be held responsible for unpredictable delays, notwithstanding that the product, except in cases of force majeure, to be delivered within a maximum period of thirty (30) days after the customer has placed his/her order to ROYAUMS  Unless the waiting time is indicated otherwise on the order. For the delivery of the products, the customer or his/her authorized person needs to be at the address indicated in the order. If the courier offers the delivery to the customer, the customer must verify: that the number of boxes is equal to the number specified in the shipping documents; that the packaging is not damaged, wet or has any other damage. All damage to the packaging or to the products or any deviation between the actual number of boxes delivered and the number of boxes indicated on the transportation document, must be reported immediately by written note on the delivery documents from the courier company. Once the customer has signed the transport document of the courier company, he/she may not object the external characteristics of the delivered goods.In the event that Royaums, because of any sudden or temporary non-availability of the products, is not able to deliver the goods, Royaums shall notify the customer of this without undue delay and in any event within thirty (30) days by e-mail.
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