Need help?
Frequently Asked Questions
We try to process your order as soon as we receive it but it might take us upto 48 hours to process and dispatch your order, once the order is confirmed. Once your order has been dispatched from our warehouse, it will be delivered within 4-6 business days. We will keep sending you details of your order on your registered phone number and email.
If your order takes longer, please don’t hesitate to get in touch with the ZEESH team via info@zeesh.co.in. We will find a way to expedite your order!
Once you’ve successfully placed an order on our website, you will receive a mobile/e-mail confirmation with your order number. You can easily check the status of your order on your own by putting this tracking code here. Still can’t figure it out?
Please send us an e-mail at info@zeesh.co.in with your order number in the subject line and our team will track it down for you.
Sorry to hear that you would like to cancel your order. You can easily cancel your order by reaching out to us at info@zeesh.co.in or you can even reach out to our team on whatsapp using your registered mobile number and our team will take care of the rest. Just for feedback, please do let us know on the same email your reason for cancelling the order, this will help us improve in future.
Your replacement product gets shipped out as soon as the initial order is received in our warehouse and checked for quality. Delivery of replacement may take about 7-10 working days from the date of the reverse pick up of the initial item.
Once the new order is shipped, you will receive a confirmation and a tracking code for your order on your registered mobile/email. You can easily check the status of your order on your own by putting this tracking code here. The complete return-reverse process takes about 10-12 days.
Only one-time exchange is available.
We strongly recommend that you keep the product in its original packaging and keep the box safe for the duration of the exchange window. Please return the product in its original box as the product is likely to get damaged without a box. Any damaged product received will not be eligible for replacement.
ZEESH reserves the right to reject any returns/exchanges/refunds if the above conditions are not met.
For any other queries or questions, please reach out to us atinfo@zeesh.co.in